Candidate A
2:41 · the snap“I completely understand your frustration, sir, and I do apologise for the inconvenience caused.”
The voice never moves. Never fumbles. Never fixes the problem either.
Verdict — hidden
For teams hiring voice-critical roles
You can’t heara résumé.
Support, sales, BPO — the job is a conversation, and hiring for it still happens on paper. HearMost puts every applicant on a live, simulated customer call, so you hear who can take the call before you make the hire.
15-minute simulated callRanked shortlist with playable proofNever auto-rejects — you decide
The math nobody says out loud
Hiring a voice you’ve never heard is a coin toss you pay for.
500
applicants per posting
and every single résumé says “excellent communication skills.”
250 hrs
to phone-screen them properly
thirty minutes each. So nobody does — you hire half-heard.
45%
of new agents gone within a year
most washouts sounded fine on paper and wrong on the phone.
₹2L
walks out with every mis-hire
sourcing, training, seat time — then the client hears it too.
“Aced the interview. Froze on their first angry caller.”“My Mondays are forty back-to-back phone screens.”“Batch of thirty in training — twelve gone by week six.”“The client’s QA report flagged “communication.” Again.”“By candidate fourteen I honestly can’t tell them apart.”“We shortlisted from résumés. For a phone job.”
Minute two of a customer call
Everything is going fine.
It always is — until it isn’t.
Right here, the hire is decided. The next eight seconds determine whether that customer stays.
No résumé, no English score, no rehearsed interview answer tells you what your candidate does next.
So we put every applicant inside this exact moment — same customer, same snap, same pressure — before you ever pick up yours.
See what comes back ↓Recording2:29Simulation
Scenario 2 of 3 · Refund denied
R
Rachel Torres
Meridian Broadband · refund denied twice
on the line · US-market caller
Your turn — take your time
scripted beat · fires at 2:41 for everyone
2:41 — the customer snaps
“You people always
say that!”
What lands on your desk
A shortlist with receipts.
Not 431 recordings to wade through. Every candidate comes back ranked, with one verdict — and every claim carries a timestamp you can press play on. You hear the moment instead of trusting a number.
AR
Ananya Rao
Completed today, 14:22 · 15 min · audio quality good
TAKE THE CALL
84 / 100
Composure under pressure86
Resolution78
Warmth81
Clarity to US listeners74
2:41 · The customer snapped. She reset the tone in 8 seconds — pitch back to baseline.
4:07 · Interrupted mid-sentence. Paused, acknowledged, finished the thought calmly.
6:12 · Offered the fix unprompted, before the caller asked for a supervisor.
Shortlist · top of 431
1Ananya RaoTAKE84
2Joseph K.TAKE82
3Priyanka M.TAKE79
4Rahul D.BENCH71
5Sneha T.BENCH68
Ananya · composure, measured
92
Warm-up baseline
79
After the 2:41 snap
↳ recovered to baseline in 8 s — top decile
Sample report. Verdicts are always recommendations — a human makes every hiring decision, and “pass” is gray, never red.
How the score is made
Two candidates. Same call. One of them is the hire.
Both reach the same moment at 2:41, and one of them sounds much better. The other one is who you actually want on your floor. Most hiring managers pick wrong.
Candidate B
2:41 · the snap“…okay. You're right to be angry — twice is twice too many. Give me thirty seconds and I'll tell you exactly where your money is.”
Goes quiet for 1.4 seconds first. Then finds the money.
Verdict — hidden
Play the tape →
Four minutes. Walk through the call, pick your hire, and see what we actually measured.
Language tests measure English. Q&A interviews reward rehearsed answers. One-way videos record a speech. None of it survives contact with an angry customer.
The call is the job. So the call should be the interview.
Versant tells you whether they can speak English. HearMost tells you whether they can take the call. Fifteen minutes, from any phone, no login — and it costs less than the chai break in a walk-in drive.
Fair by design
Built to survive your client’s audit — and your candidate’s trust.
Never auto-rejects
Every verdict is a recommendation with evidence attached. People make the decisions — always.
Same call for everyone
Same customer, same snap, same rules, same timestamps. Scores you can actually compare across 500 applicants.
Fair to every accent
Speech recognition benchmarked across 10 English accent groups against verified transcripts — starting with the world's most accent-diverse hiring market. Rerun on every model change, kept as an audit trail.
Proof, not vibes
Every number traces to a moment you can play back. Rerun the same audio, get the same score — enforced by an automated test on every release.
Free pilot batch · 25 assessments · no card, no seat licenses
Hear your next hire first.
Run HearMost beside your current process for one real hiring batch. Your candidates get a link — no logins, no IT, works with whatever you use today. You get a ranked shortlist you can press play on. If it doesn’t predict who survives training, throw us out.
After the pilot: pay per completed assessment, from ₹199. Abandoned calls cost you nothing. One avoided mis-hire pays for the whole batch.